In an earlier post, I described Waterworth and Chignell’s model of information exploration, and distinguished in from other theories ad models of information seeking in that it tried to address some aspects of interaction.The main problem with the model is related to the structural responsibility dimension. Structural responsibility models “who [system or user] is concerned with the structure [of the data]”, but since the user can only interact with the constructs exposed by the system through the interface, and the same structures can be expressed in many different ways, this dimension fails to capture a distinction that’s useful for design.
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